Please contact Kidz Rocks by email at Sales@KidzRocks.com Our email address is staffed 7 days a week.
Call or text message us 7 days a week at 1-818-518-6278 9 AM - 10 PM Pacific Standard Time
No Questions Asked!
All Purchases come with a 30-day no questions asked refund policy. Simply return mail the same rocks you received for a full refund!
• If you received a broken specimen, email me a photo of the specimen and I will mail you a replacement free of charge.
• If you purchased a high cost specimen on my site and believe the quality was not as high as you expected but you would still like to keep the specimen, send me a photo of the specimen, why you feel the price was too high, a link to a similar higher quality specimen for the same or lower price and how much you would like to be refunded to be fair. If your being reasonable I will be reasonable too.
DEALERS AND WHOLESALE BUYING:
CLICK HERE to create an account in our system. Then send me an email to Sales@KidzRocks.com to introduce yourself, inform me you created an acocunt and to ask for the percentage discounting you would like to receive. I will set your account so that when you login and view products on the site you will see and receive the wholesale discounted prices and without tax being charged.